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Request Lifecycle

Traces a user message from the mobile app, through infrastructure and orchestrator, into the Agent Runtime, and back as a real-time event.

From Client to Orchestrator​

1
Step 1

Resolve DNS in Cloudflare

The mobile app sends an HTTPS request to api.crawbl.com. Cloudflare resolves the hostname to the correct public IP.

2
Step 2

Hit the cloud load balancer

The load balancer provides a stable public entry point and forwards traffic to gateway pods.

3
Step 3

Authenticate at the gateway

The API gateway decrypts traffic and validates the request's credentials. If the check fails, the request is rejected here.

4
Step 4

Route to the orchestrator

The gateway routes the request to the correct backend service and hands it off to the orchestrator.

5
Step 5

Process the request

The orchestrator processes the request through its handler, service, and data layers.

Key Infrastructure Components​

ComponentRole
API gatewayTLS termination, authentication, request routing
Certificate managementAutomatic TLS certificates
DNS automationKeeps public DNS records in sync with gateway hostnames

From Orchestrator to Runtime​

Once the orchestrator receives a user message, it forwards it to the user's Agent Runtime and returns the response.

Orchestrator to Runtime Flow
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1
Step 1

Ensure the runtime exists

The orchestrator checks that the user's runtime exists and is ready. This is why the first message after account creation may take a few extra seconds.

2
Step 2

Forward to the runtime

The orchestrator forwards the message to the user's isolated runtime. Users never communicate with the runtime directly — all traffic is mediated by the orchestrator.

3
Step 3

Process the agent work

The runtime activates the appropriate agent, calls the configured LLM provider, and executes any necessary tool calls.

4
Step 4

Handle the response

The orchestrator persists the conversation, pushes real-time events to connected clients, and returns the API response to the caller.

Real-Time Events​

Crawbl pushes real-time events (new messages, typing indicators) to connected clients via WebSocket. All WebSocket connections use the same authentication as REST requests.

Real-time Events Architecture
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